wholeliving

Home Page » Customer Service » Membership

Membership

Membership Questions

 

1. Is there a fee associated with being a member of www.wholeliving.com?

No. Membership is free.

Back to top

 

2. What are the benefits for registered members?

Registered members receive site newsletters and access to our Community Table.

Back to top

 

3. How do I become a member of WholeLiving.com?

To become a member, click on "Register Now" in the upper-left-hand corner of WholeLiving.com

A new page will load. Enter your email address in the specified area.

The second part asks: "Do you have a password?" The default selection is "No, I am a new to the community. (I can create a password later.)" Leave this box empty. (You do not have a password yet; you will create one on the next page.)

Click "Submit." A new page will load. Once you complete the required information, review the "Terms and Conditions" of WholeLiving.com, including our "Privacy Policy."

If you agree with the Terms and Conditions, click on "I accept." If you do not agree with the Terms and Conditions, click on "I do not accept."

I am trying to register. I can't remember if I am already registered, and it won't accept my new information. At the top of the "Create Your Account" form, it says in red letters, "The Entered Member Name Already Exists." What do I do now?

If you fill out the form, click on "Submit," and you are not returned to the home page of WholeLiving.com, it means that you have not successfully registered.

A "Member Name" must be unique. If the "Member Name" already exists, it means that you may be registered under an old email address, or someone else may be using the same Member Name. You can either keep entering a Member Name until you find one that has not been taken by another registered user, or you can leave the field blank.

You do not need to have a Member Name in order to use the site. If you wish to use the message boards, make sure to select a Member Name you feel comfortable displaying publicly. A Member Name is not a password, nor is it an email address. A Member Name is the way in which you identify yourself -- but still retain your privacy -- on the Internet.

Back to top

 

4. I am already registered as a member; how do I sign in?

Click on "Login" in the upper-left-hand corner on the home page of WholeLiving.com.

Make sure that you are using the email address and password you provided when you originally signed up for membership. If you have changed Internet Service Providers and have not updated your account information with us, you will be recognized only by the email address you used originally.

Once you successfully log in, you may update your account information. To review or update your account information, click "Member Center," which is located in the upper-left-hand corner of the homepage.

A new page will load. You may update your email address and other profile information, and make newsletter selections. Once you have updated your information, make sure to click on the orange "Submit" button at the bottom of the page.

Back to top

 

5. I am already a member of Marthastewart.com -- does that mean I'm a member of WholeLiving.com too?

Yes. You only have to register once on either of the sites and you are automatically registered on both. You will only have one profile, though the look and design of your profile on the different sites will change. You will have to sign in on both sites, so if you are signed in on MarthaStewart.com and get directed to WholeLiving.com, and try and save a Whole Living content item, you will be prompted to sign in again.

Back to top

 

6. The home page welcomes me by name. Does that mean I'm signed in, or do I have to sign in each time I visit the site?

Yes. This means you are already signed in to the site and will be able to update your profile and post to our message boards. If you do not see your name, you must sign in.

Back to top

 

7. How do I sign out of the site?

After your name, you will see "Member Center," and then "Logout." Click the "Logout" link and you will be signed out of the site.

Back to top

 

8. How do I end my membership?

You cannot remove your information from our database; you may, however, stop receiving email newsletters from WholeLiving.com (and our partners).

To stop receiving newsletters, click on "Login" in the upper-left-hand corner on the homepage of WholeLiving.com.

Make sure that you are using the email address and password you provided when you originally signed up for membership. If you have changed Internet Service Providers and have not updated your account information with us, you will be recognized only by the email address you used originally.

Once you successfully log in, you may update your account information. To review or update your account information, click "Member Center," which is located in the upper-left-hand corner of the homepage.

A new page will load. Under "Subscription Emails," be sure all of the boxes are unchecked. Click on "Continue" at the bottom of the screen once you have unchecked all of the boxes. Once you have updated your information, make sure to click on the orange "Submit" button at the bottom of the page.

Please allow three weeks to stop receiving emails from WholeLiving.com.

Back to top